These guys saved me today. Really. There was a leak in the master bath. I had called another plumber who came out and told me that it required a) cutting a large hole in the wall and b) removing the tile from the shower wall. I was dubious and so I called Flood Brothers for a second opinion. I spoke with Giovanni and within three hours he and his brother were at my house. Their diagnosis: it wasn't a plumbing leak at all. The shower door wasn't close enough to the tile wall. Without a proper seal, water was trickling down the tiles and into the wall through a crack in the tile. No need for making holes in the wall. No need for removing tile. A simple shower door repair will solve the problem. Needless to say, I was relieved. And to my surprise, Giovanni didn't charge me anything for the visit.
In short, these guys were honest, professional, and great with dogs :) Clearly not out for a quick buck, they're in the business to provide great service to loyal customers (of which I now count myself one).
J B. Sierra Madre, CA
The Flood Brothers are very courteous, professional, ethical and fair in their pricing! In this day and age where just to call someone to come out will cost you almost a $100 or more, the Flood Brothers will investigate and then give you an assessment and pricing once they find out what is wrong. Giovanni, Mike and the team are great! They were very careful and clean when they were in my house. They put painter's plastic all over our kitchen cabinets, laid cardboard on the kitchen floor before erecting the ladder and brought in a bucket for the dirty water and debris. They even took off their shoes since they ran out of booties for their shoes. They made sure to explain all my options and provided great feedback on my emergency leak and how they would fix it. I didn't think they would come out to the SVG since they are based out in Studio City but he said they will come out to most of Los Angeles. Giovanni even recommended a general contractor to come by to quote me on the drywall repair for our ceiling due to our leak. Great family owned business and great guys as well. Definitely using them for my next plumbing emergency as well as recommending to all my friends and family. Yelp came through for me again in finding the Flood Brothers! Call them. You won't be disappointed.
Arash T. Studio City, CA
A plumbing company with morals and business ethics, who would have thought? I am finally convinced the world is coming to an end. These guys are super cool and prompt. By the time other companies returned my calls these guys had come and finished the job. Thanks to Jerry and Michael, I have changed my outlook on plumbing companies. You got a customer for life from me for my business and my home. Thanks again.
Jared K. STUDIO CITY, CA
I am so HAPPY with the service I got today! I woke up this morning with flooded bathrooms! By lunchtime, the problem was solved! I'm so impressed with how professional the guys that came out were!!! Thank you for making it a smooth experience from start to finish!!!
Patty Landon Jarvi
Jerry and his crew just finished a difficult job at our residence in Brentwood, Ca. Professional, punctual, total pros. Definitely recommend this company. Thank you Jerry.